In this post the Verify team discuss their collaborative work with local councils to design the first service patterns for local government.
Our new Design in Government series profiles design teams across departments. For this post we talk to designers at the Environment Agency about how they work and what they do.
GDS is running a series of events for the London Design Festival in September, including a Cross-Government Design Meetup at the Design Museum, which will be open to the public and free to attend.
We're building an autocomplete – we've started by building one for users to provide country and territory information. Here's why we're developing it and what we've done so far.
This is the third in our series of blog posts about new patterns looking at the 'tasks' or elements of a service. This post looks in detail at the task list pattern.
We're publishing new patterns looking at the the ‘tasks’ or elements of a service. This blog post is about our new ‘check before you start' pattern.
We're publishing new patterns looking at the the ‘tasks’ or elements of a service, rather than trying to create patterns for the service or license as a whole. This blog post is about our new ‘naming your service’ pattern.
Some content designers joining government haven't worked on services before. Here are some tips from Department of Work and Pensions lead content designer Melanie Cannon on what being a content designer on services entails and how to approach it.
Service design is getting more and more attention in government at the moment, but many people still don’t understand what it is. The most common question I hear – from people both inside and outside government – is: “Isn’t that …
Charlotte Moore from Home Office said something really interesting at the cross government design meeting two weeks ago: "Aim for simple comprehension, not just plain English." She was talking together with Ed Horsford. They explained how they tested the Renew Passport service with users …