In this blog post, senior service designer Alex Lee documents the design decisions that helped a team deliver an emergency service in just 34 days.
Alex Lee – Senior service designer, DVSA
Related content and links
Design in government
We believe working in the open makes things better. This blog is for people designing all aspects of public services, from local to central government, to share their projects, ideas and concepts, or just to think out loud.
The User-Centred Design Community
Subscribe to Open Notes
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.