Sharing learning across the public sector is crucial if we’re going to effectively tackle our shared challenges. So we were very excited when, at the end of 2024, we were invited to speak at the Service Design in Government conference …
After the success of the Helsinki Conference we’re preparing our next events for 2025. First off is the User Needs First International Conference in Amsterdam in April.
How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.
How to add a Welsh language toggle to your prototypes so you can better test with Welsh users.
The International Design in Government community is getting together in person this year for workshops and a conference in Helsinki in October.
Jen shares her journey and tips on getting into design at SCS level, and reflects on the challenges and opportunities in the role.
Ruth and James share 6 step by step tips for a user-centred approach to renaming your service.
In this post Abbie shares how their team is focusing on Welsh users throughout the design process, to design a bilingual service that really works for users.
The International Design in Government ran the first ever 24-hour conference showcasing global public sector service transformation. Find out what the community is up to next!
A step by step workshop for upskilling teams in user-centred design and working to the Service Standard.
A guide to the 8 principles for the design and delivery of greener services.
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