Ignacia Orellana – Senior service designer, GDS

How we took a user-centred approach to understanding inclusion and exclusion in the GDS design team

Ignacia Orellana – Senior service designer, GDS and Leon Hubert – Senior user researcher, GDS, 10 August 2020 - Community, Equity, User Research

As part of the GDS design community’s efforts to improve the equity of the team, Ignacia and Leon share their research findings on inclusion and exclusion in the community.

Opening up the GOV.UK Design System for contributions

Amy Hupe and Ignacia Orellana – Senior service designer, GDS, 26 September 2018 - Design System, Service Design, Service Patterns

The GOV.UK Design System contains styles, components and patterns to help teams design and build services. In this post we look at how we're helping people from across government contribute to it.

10 principles for service patterns

Kay Dale and Ignacia Orellana – Senior service designer, GDS, 17 May 2018 - Service Patterns

Design patterns are reusable solutions for common problems. In government at the moment there are a number of interaction and content design patterns that are used by service teams across departments. For example, there are patterns for how addresses should …

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