Kay Dale - Senior Service Designer, GDS

A day in the life of a service designer at GDS

Kay Dale - Senior Service Designer, GDS, Laurence Berry – Senior service designer, GDS, Amina Omar - Service Designer, GDS, Hannah Jump - Senior Service Designer, GDS, Ella Dorfman – Senior service designer, UK Home Office and Stephanie Maguire - Senior Service Designer, GDS, 25 August 2022 - Service Design

In this blog post, 7 service designers on different teams at GDS give some examples of the kind of work they do to help people understand the role at GDS.

How can you support people interested in service design?

Kay Dale - Senior Service Designer, GDS, 3 November 2020 - Community, Service Design

Designers are all inspired to support and encourage other people to achieve their career goals. The challenge can be in fitting this alongside your day job. Senior service designer Kay Dale gives 3 tips on how you can support them more effectively.

10 principles for service patterns

Kay Dale - Senior Service Designer, GDS and Ignacia Orellana – Lead service designer, GDS, 17 May 2018 - Service Patterns

Design patterns are reusable solutions for common problems. In government at the moment there are a number of interaction and content design patterns that are used by service teams across departments. For example, there are patterns for how addresses should …

Blog Design in government