Kay Dale - Senior Service Designer, GDS

A day in the life of a service designer at GDS

Kay Dale - Senior Service Designer, GDS, Laurence Berry – Senior service designer, GDS, Amina Omar - Service Designer, GDS, Hannah Jump - Senior Service Designer, GDS, Ella Dorfman – Senior service designer, UK Home Office and Stephanie Maguire - Senior Service Designer, GDS, 25 August 2022 - Service Design

In this blog post, 7 service designers on different teams at GDS give some examples of the kind of work they do to help people understand the role at GDS.

How can you support people interested in service design?

Kay Dale - Senior Service Designer, GDS, 3 November 2020 - Community, Service Design

Designers are all inspired to support and encourage other people to achieve their career goals. The challenge can be in fitting this alongside your day job. Senior service designer Kay Dale gives 3 tips on how you can support them more effectively.

10 principles for service patterns

Kay Dale - Senior Service Designer, GDS and Ignacia Orellana – Lead service designer, GDS, 17 May 2018 - Service Patterns

...that’s already been done and make elements of their service consistent with other government services. We’ve talked about service patterns before, but for the next iteration we wanted to reach...

Design in government

We believe working in the open makes things better. This blog is for people designing all aspects of public services, from local to central government, to share their projects, ideas and concepts, or just to think out loud.

Find out more or submit an idea

Subscribe to Open Notes

Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.

Categories

Other blogs and resources

Comments and moderation

Read our guidelines