An evolving set of prototyping principles to help people use prototypes to learn and improve their products or services. These principles were contributed to by people across government during Services Week 2026.
Rachel Malic, content designer at HMRC shares how to design to rebuild trust in using public services for people who have been affected by scams.
How is AI changing the way people engage with public services online? The DfE team are reflecting on the changes in how people access their services, and thinking about what this means for our practices and ways of working.
What happens after services go live? What happens once large scale digital transformation programmes end? Sarah and Juliette share what they learned discussing this topic with International Design in Government community.
Find out how designers approached refreshing the Government Digital Service brand.
Last year, the Strategy and Design team at Camden Council shared their work at conferences in the UK and abroad. Read about how this has benefited their work on Universal Basic Services.
How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.
Jen shares her journey and tips on getting into design at SCS level, and reflects on the challenges and opportunities in the role.
A step by step workshop for upskilling teams in user-centred design and working to the Service Standard.
A guide to the 8 principles for the design and delivery of greener services.
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