How we run service design training as an agile service

The ‘Introduction to service design’ has run as an agile service since 2018 – 35 times so far. The training evolves every time. We share how it works and why this matters.
Martin Jordan worked as Head of Service Design at the Government Digital Service and UK Cabinet Office. He helped the government improve its services and increase service design capability. He was also the service owner for the GOV.UK Service Manual and Service Standard.
Now, Martin is working as Head of Design in the German government’s Digital Service. Follow Martin on Twitter.
The ‘Introduction to service design’ has run as an agile service since 2018 – 35 times so far. The training evolves every time. We share how it works and why this matters.
It’s been 5 years since the International Design in Government community started in February 2017. Since then, thousands of people have come together at dozens of events and countless online...
Many designers in government either began, or have had extensive careers, in the private sector before joining the Civil Service. In this blog post, they share some of the differences they observed.
We reviewed the work of designers and design-minded professionals across the UK government and identified 5 main areas where they are addressing climate change.
In Cabinet Office, we are looking for designers to join us and work on services that matter and are genuinely user-centred.
What should a portfolio look like when applying for a design role in government? Whatever your experience level, in this post you’ll find advice on how to shape a good portfolio, what is expected of you and why having and updating a portfolio is important.
...services. We plan to publish a series of blog posts related to how teams are doing design remotely. If you have a story to share please get in touch with...
...needs of social housing tenants, users of libraries and new residents. There, user researchers from various local authorities share the findings from discovery and outcomes of alpha phases, including research...
...autumn, there will be 2 more events in Europe, where community members will present their latest achievements, collaborate in workshops and discuss how to build on each others’ work. What’s...
Recently, we wrote about how the International Design in Government community will get together for multiple events in the US and Europe in 2019. After running the first ever International...
We believe working in the open makes things better. This blog is for people designing all aspects of public services, from local to central government, to share their projects, ideas and concepts, or just to think out loud.
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