In this blog post, senior service designer Alex Lee documents the design decisions that helped a team deliver an emergency service in just 34 days.
From 2016 to 2020 the Government Digital Service (GDS) user-centred design (UCD) communities team worked to advocate for user-centred design in government, increase the UCD capability of the public sector...
At the Government Digital Service, designers work with multidisciplinary product teams. Reflecting on his years of experience, designer Chris Hill-Scott describes the 3 things teams need from him: making things visible, making real things, making things make sense.
GDS’s design team grew since moving to remote working in March. For the new designers, it meant having a different start. In this blog post, 5 of them share their experiences, what it was like and what was challenging.
Working as a designer in government can be a tale of 2 halves when it comes to collaborative working and sharing knowledge. The first is one of working on the...
There is a new community of practice for anyone working on services that collect, analyse, visualise and publish data and applying a user-centred lens to them. This blog post introduces the community and describes its purpose, code of conduct, and the areas it will focus on.
After being the first service designer at Stockport Council, Lisa Kowalewski reflects on her last 2.5 years in local government and shares 10 key learnings – applicable to many parts of the public sector.
What should a portfolio look like when applying for a design role in government? Whatever your experience level, in this post you’ll find advice on how to shape a good portfolio, what is expected of you and why having and updating a portfolio is important.
The GOV.UK coronavirus page went from concept to publication in 4.5 days. Since going live, it has helped millions of people find important COVID-19 information. Read the blog post to find out how we designed gov.uk/coronavirus.
...both facilitators and participants. Running a blueprint mapping session Ignacia Orellana – Senior service designer, Government Digital Service (GDS) Recently, I prepared and facilitated a blueprinting session with the GOV.UK...
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