How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.
At the Rural Payments Agency, we’ve been thinking about how to design services that work well for both new and regular users. The users of the Rural Payments service fall into 2 broad groups: Farmers use the service each year …
The Insolvency Service are looking for an interaction designer to help with this and other services. They say, "We are building a multi disciplinary team who will create and run these new and improved digital services. We will be using …
If you've enjoyed reading about how we design at GDS, we have a project that needs immediate help. Maybe you can help. The Dart Charge is a payment scheme for the Dartford Crossing. We need a designer capable of quickly …
We are starting to look at the design of emails that the government sends to users and what should be standardised in the service manual. It would be good to get feedback from service managers and designers about what would …
I'm working on the performance platform. We're showing data about how government services are doing, to help people who work on government services to improve them. I've been working on a new module to show how long you might have …
I'm working on the application form for the apprenticeships exemplar for NAS. As we've been researching and prototyping the service we've seen that a part of the form users find difficult is where they input the details of their previous jobs. In particular, …
I'm just back from MCing a three-day hackathon at the DVLA. It was a brilliant event. The DVLA team have already written about their experience, and I wanted to talk a bit about why these events are good for government. Hackawhat? …
We recently launched 'register to vote' on GOV.UK. It's a service that will be used by a broad range of people, so we really tried to make it as simple and straightforward as possible. Here are a few things we …
The Design Principles have been in Alpha since April 2012. It’s probably about time they went into Beta. But every time we start doing that we ask ourselves ‘Are the principles right?’ We’re genuinely split on that. Mostly, the design …
I'm in Swansea today, going to observe some user research. Amy, Lou, Kush and others have been working in Swansea with DVLA on a service design project. In this picture Amy is making a few changes to the prototype. Out of shot …
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