This is a guest post from Chris Atherton, a designer working on the Visit visa service for the Home Office. Since June 2014, we've had a fully-translated customer journey in live beta: customers in China applying for Visit visas have …
Chris is a user experience designer, currently working at the Home Office
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Design in government
We believe in working in the open. This blog is for designers across government to share their projects, ideas and concepts, or just to think out loud.