This is a guest post from Chris Atherton, a designer working on the Visit visa service for the Home Office. Since June 2014, we've had a fully-translated customer journey in live beta: customers in China applying for Visit visas have …
Chris is a user experience designer, currently working at the Home Office
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Design in government
We believe working in the open makes things better. This blog is for people designing all aspects of public services, from local to central government, to share their projects, ideas and concepts, or just to think out loud.