What the user-centred design communities team achieved
What the user-centred design communities team achieved
An overview of the achievements of the GDS user-centered design communities team; and how community members benefited.
Take part in “Get Feedback” — weekly remote design crits
Posted by:
Jeremy Yun – Senior interaction designer, GDS and Kara Kane - Senior Service Designer, GDS, Posted on:
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Categories:
Community, Design
Read about the new remote crit format for the public sector, why it’s useful and how to participate.
Designing at pace at the Driver and Vehicle Standards Agency (DVSA)
Posted by:
Alex Lee – Senior service designer, DVSA, Posted on:
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Categories:
Design, Service Design
In this blog post, senior service designer Alex Lee documents the design decisions that helped a team deliver an emergency service in just 34 days.
Reflections on the user-centred design communities team
Posted by:
Clara Greo - Service Designer and Design Training Lead, CDDO, Kara Kane - Senior Service Designer, GDS and Keeley Robertson, Posted on:
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Categories:
Community, Design
This blog post reflects on how the GDS user-centred design (UCD) communities worked together to advocate for UCD across government and deliver better public services.
Creating the space for service design
Posted by:
Jacinta Mellenger – Senior service designer, Department for Education and Lindsey Williams – Senior service designer, Department for Education, Posted on:
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Categories:
Service Design
Service design is new as a discipline at the Department for Education. Jacinta Mellenger and Lindsey Williams share how they enabled it in their division.
Three things product teams need from designers
At the Government Digital Service, designers work with multidisciplinary product teams. Reflecting on his years of experience, designer Chris Hill-Scott describes the 3 things teams need from him: making things visible, making real things, making things make sense.
Starting as a designer in government when you’re working from home
Posted by:
Antonia Awoyemi – Interaction Designer, GDS, Arindra Das – Designer, GDS, Ella Dorfman – Senior service designer, GDS, Gazbia Sorour – Service designer, GDS and Nikin Nagewadia – Interaction designer, GDS, Posted on:
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Categories:
Community, Design
GDS’s design team grew since moving to remote working in March. For the new designers, it meant having a different start. In this blog post, 5 of them share their experiences, what it was like and what was challenging.
Designers assemble! The cross-government buddy group pilot
Posted by:
Clara Greo - Service Designer and Design Training Lead, CDDO, Rob King – Interaction Designer, Ministry of Justice, Roger Wyatt – Content Designer, Department for Transport and Sam McLaren – Service improvement analyst, Dorset Council, Posted on:
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Categories:
Community, Design
Hundreds of designers in all parts of the UK government are longing for exchange while mostly working remotely. A recent design buddy group pilot brought over 170 of them together. In this blog post, the initiators share what they did and what’s next.
How can you support people interested in service design?
Designers are all inspired to support and encourage other people to achieve their career goals. The challenge can be in fitting this alongside your day job. Senior service designer Kay Dale gives 3 tips on how you can support them more effectively.
Introducing the user-centred design and data community
Posted by:
Jeremy Yun – Senior interaction designer, GDS, Megan Rodger – Design lead, NHS, Pete Jobes – Senior interaction designer, DWP and Benjy Stanton - Interaction designer, Swirrl, Posted on:
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Categories:
Community, Design
There is a new community of practice for anyone working on services that collect, analyse, visualise and publish data and applying a user-centred lens to them. This blog post introduces the community and describes its purpose, code of conduct, and the areas it will focus on.
Being a designer in local government: My time at Stockport Council
Posted by:
Lisa Kowalewski – Design fellow at Tech4Germany, Posted on:
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Categories:
Community, Design
After being the first service designer at Stockport Council, Lisa Kowalewski reflects on her last 2.5 years in local government and shares 10 key learnings – applicable to many parts of the public sector.