The GOV.UK AI team shares their experimental work on curating content for users to create personalised experiences. They share how they've been using tools to measure the quality of scaled generated content.
An evolving set of prototyping principles to help people use prototypes to learn and improve their products or services. These principles were contributed to by people across government during Services Week 2026.
Rachel Malic, content designer at HMRC shares how to design to rebuild trust in using public services for people who have been affected by scams.
The content design skills in the Digital and Data Capability Framework were updated at the end of May. This post sets out what's changed and why, and how members of the content community came together to work on it.
How is AI changing the way people engage with public services online? The DfE team are reflecting on the changes in how people access their services, and thinking about what this means for our practices and ways of working.
Recapping the International Design in Government Community activities this year from a conference in Amsterdam to getting together in Berlin. And sharing what is planned for the community in 2026.
What happens after services go live? What happens once large scale digital transformation programmes end? Sarah and Juliette share what they learned discussing this topic with International Design in Government community.
Find out how designers approached refreshing the Government Digital Service brand.
Last year, the Strategy and Design team at Camden Council shared their work at conferences in the UK and abroad. Read about how this has benefited their work on Universal Basic Services.
After the success of the Helsinki Conference we’re preparing our next events for 2025. First off is the User Needs First International Conference in Amsterdam in April.
How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.
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