How is AI changing the way people engage with public services online? The DfE team are reflecting on the changes in how people access their services, and thinking about what this means for our practices and ways of working.
Recapping the International Design in Government Community activities this year from a conference in Amsterdam to getting together in Berlin. And sharing what is planned for the community in 2026.
What happens after services go live? What happens once large scale digital transformation programmes end? Sarah and Juliette share what they learned discussing this topic with International Design in Government community.
Find out how designers approached refreshing the Government Digital Service brand.
Last year, the Strategy and Design team at Camden Council shared their work at conferences in the UK and abroad. Read about how this has benefited their work on Universal Basic Services.
After the success of the Helsinki Conference we’re preparing our next events for 2025. First off is the User Needs First International Conference in Amsterdam in April.
How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.
How to add a Welsh language toggle to your prototypes so you can better test with Welsh users.
The International Design in Government community is getting together in person this year for workshops and a conference in Helsinki in October.
Jen shares her journey and tips on getting into design at SCS level, and reflects on the challenges and opportunities in the role.
Ruth and James share 6 step by step tips for a user-centred approach to renaming your service.
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