Easy read is hard to get right
Easy read is hard to get right
Content designer John Newton explains how to develop, prototype and test easy read guidance for users with lower literacy levels and cognitive disabilities.
Help test how we apply the Service Standard to lower volume forms
Posted by:
Harry Vos – Senior product manager, GDS, Posted on:
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Categories:
Experimental, Likely to change, Service Design, Service Patterns
As we look to bring the spirit of the Service Standard to lower volume forms, we need volunteers to read some draft Service Manual guidance, try to follow the guidance, and give us feedback on both the guidance and any impact it had.
Making links easier to see and read on GOV.UK
Posted by:
Chris Ballantine-Thomas – Senior interaction designer, GDS, Posted on:
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Categories:
Design, Frontend
We are making some visual improvements to links on GOV.UK to make them more accessible and easier to read.
We’re hiring interaction and service designers!
Posted by:
Tim Paul and Martin Jordan – Head of Service Design, CDDO, Posted on:
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Categories:
Community, Design
In Cabinet Office, we are looking for designers to join us and work on services that matter and are genuinely user-centred.
What the user-centred design communities team achieved
Posted by:
Clara Greo - Service Designer and Design Training Lead, CDDO, Kara Kane - Senior Service Designer, GDS and Keeley Robertson, Posted on:
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Categories:
Community, Design
An overview of the achievements of the GDS user-centered design communities team; and how community members benefited.
Take part in “Get Feedback” — weekly remote design crits
Posted by:
Jeremy Yun – Senior interaction designer, GDS and Kara Kane - Senior Service Designer, GDS, Posted on:
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Categories:
Community, Design
Read about the new remote crit format for the public sector, why it’s useful and how to participate.
Designing at pace at the Driver and Vehicle Standards Agency (DVSA)
Posted by:
Alex Lee – Senior service designer, DVSA, Posted on:
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Categories:
Design, Service Design
In this blog post, senior service designer Alex Lee documents the design decisions that helped a team deliver an emergency service in just 34 days.
Reflections on the user-centred design communities team
Posted by:
Clara Greo - Service Designer and Design Training Lead, CDDO, Kara Kane - Senior Service Designer, GDS and Keeley Robertson, Posted on:
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Categories:
Community, Design
This blog post reflects on how the GDS user-centred design (UCD) communities worked together to advocate for UCD across government and deliver better public services.
Creating the space for service design
Posted by:
Jacinta Mellenger – Senior service designer, Department for Education and Lindsey Williams – Senior service designer, Department for Education, Posted on:
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Categories:
Service Design
Service design is new as a discipline at the Department for Education. Jacinta Mellenger and Lindsey Williams share how they enabled it in their division.
Three things product teams need from designers
At the Government Digital Service, designers work with multidisciplinary product teams. Reflecting on his years of experience, designer Chris Hill-Scott describes the 3 things teams need from him: making things visible, making real things, making things make sense.
Starting as a designer in government when you’re working from home
Posted by:
Antonia Awoyemi – Interaction Designer, GDS, Arindra Das – Designer, GDS, Ella Dorfman – Senior service designer, GDS, Gazbia Sorour – Service designer, GDS and Nikin Nagewadia – Interaction designer, GDS, Posted on:
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Categories:
Community, Design
GDS’s design team grew since moving to remote working in March. For the new designers, it meant having a different start. In this blog post, 5 of them share their experiences, what it was like and what was challenging.