Four years as a content designer in local government
Four years as a content designer in local government
Hard-won content lessons from local government. Changing the world, one resident interaction at a time.
6 tips for building a genuinely helpful chatbot
Posted by:
Ruth Drake - User Researcher, HMRC, Posted on:
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Categories:
Content Design, Experimental
A better chatbot is possible! Helpful questions to ask yourself when designing a chatbot.
How to land a job as a junior designer or researcher
Posted by:
Amina Omar - Service Designer, GDS, Claire Ben-Chorin - User Researcher, GDS, Gracie Hawkins - Junior Graphic Designer, GDS, Helen Wilkinson - Content Designer, GDS and Rose Westcott – Interaction Designer, GDS, Posted on:
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Categories:
Content Design, Interaction Design, Service Design, User Research
If you’re considering a route into user-centred design in government but don’t know where to begin, our guide on how to land your first junior role will help.
Why and how to embed design training in your organisation
Posted by:
Nikin Nagewadia, Senior Interaction designer, GDS, Posted on:
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Categories:
Community, Design, Training
Read for tips on how and why to embed design training within your organisation
How we run service design training as an agile service
Posted by:
Clara Greo – former Lead Designer, GDS and Martin Jordan – former Head of Service Design, GDS, Posted on:
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Categories:
Service Design, Tried & tested
The ‘Introduction to service design’ has run as an agile service since 2018 – 35 times so far. The training evolves every time. We share how it works and why this matters.
A day in the life of an interaction designer at GDS
Posted by:
Ann Oduwaiye – Senior Interaction Designer, GDS, Jeremy Yun – Senior interaction designer, GDS and Rose Westcott – Interaction Designer, GDS, Posted on:
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Categories:
Design, Interaction Design
At our career events, attendees often ask us what a day in the life of a designer looks like. In this blog post, 3 interaction designers in different career stages are telling.
Going beyond the GOV.UK Design System for MoJ Forms professional users
Posted by:
Fabien Marry – Senior interaction designer, MoJ, Posted on:
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Categories:
Design, Design System
To create government forms easily and quickly, we realised our platform needed to not only use the GOV.UK Design System for but go beyond it.
How GDS’s design recruitment process works
Posted by:
Kate Ivey-Williams – Head of Design, GDS, Tim Paul and Antonia Awoyemi – Senior interaction designer, GDS, Posted on:
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Categories:
Community, Design
In this blog post, we give an overview of the design recruitment process and what to expect once you’ve applied for a job.
Help us shape the GOV.UK Design System!
Posted by:
Katrina Birch – User researcher, GDS and Rosie Clayton – User researcher, GDS, Posted on:
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Categories:
Design System, Likely to change
Read about the results from past GOV.UK Design System user experience surveys and complete the 2022 survey to tell us about your experience with the Design System.
The International Design in Government community is 5 years old!
Posted by:
Kara Kane - Senior Service Designer, GDS, Martin Jordan – former Head of Service Design, GDS and Paloma Jain – Senior user researcher, GDS, Posted on:
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Categories:
Community, International
As the International Design in Government community turns 5, we look back on what has happened in the last few years and how it continues to evolve.
How to run a careers event to increase the diversity of your team
Posted by:
Keeley Robertson and Clara Greo – former Lead Designer, GDS, Posted on:
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Categories:
Equity, Tried & tested
We found that careers events for underrepresented groups is one of the most effective ways to increase the diversity of our team. Here’s how to run one in 14 steps.