A user-centred approach to renaming a service
A user-centred approach to renaming a service
Ruth and James share 6 step by step tips for a user-centred approach to renaming your service.
Ruth and James share 6 step by step tips for a user-centred approach to renaming your service.
This is a picture of designers working at DVLA, MoJ, HMRC, GDS and HO meeting up at the Home Office last week to share design patterns. This is something we do regularly as a design community. As we transform more …
This is apparently a slide from a Google engineer highlighting their focus on the user. I don't know who the quote is from but it was tweeted by Paul Frampton the other day. It reminded me of our fourth design principle, …
Yesterday we published some new design guides in the Government Service Design Manual. GOV.UK elements There's a new guide to styling and coding the basic page elements, with sections on layout, colour, typography, forms, buttons, data, images and icons. This …
Picture from Jen Pahlka, stickers by us at GDS. The other day Jason Fried wrote a blog post called Questions I ask when reviewing a design. It's a good list. Reviewing design work is never easy. And giving constructive feedback is …
When we welcome new designers to growing digital design community in government we often send round a bunch of useful links. In the spirit of Mike's 'publish don't send' I thought it was better to stick them up here so …
When designing a new service, a product or just a simple page it is often best to start with a sketch. Or a scribble. Something you can quickly put down on paper to help you visualise how things might work and …
Providing good services is difficult if we don't monitor how well we're doing. Fortunately, we're building an entire platform to show, compare and provide insight into how well each service is working for citizens. Joining the Dots On every service …
GOV.UK is constantly being iterated and updated and sometimes we need to draw users’ (including departments and agencies) attention to this. We do it by saying something is in 'beta'. Of course, the way we show that something is in …
Desktop thoughts Use GOV.UK brand colour to highlight information. Preserve green for success outcomes of services. Remove related links that dominate page as before. Only two links, now quieter but still prominent. They are of secondary importance, so experimenting with …
At the start of this year a few of us started working on two new guides for the Government Service Design Manual. They're aimed at designers, researchers and front-end developers who are building services for GOV.UK. Design style guide The …