We are starting to look at the design of emails that the government sends to users and what should be standardised in the service manual. It would be good to get feedback from service managers and designers about what would …
Creative lead at GDS, currently working on web chat and notifications.
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Design in government
We believe working in the open makes things better. This blog is for people designing all aspects of public services, from local to central government, to share their projects, ideas and concepts, or just to think out loud.