In Cabinet Office, we are looking for designers to join us and work on services that matter and are genuinely user-centred.
...50 attendees “Service design in practice” was run 6 times with about 90 attendees “Cross-government peer critique day” was run approximately 10 times with about 100 attendees “User research ethics...
...Feedback sessions are designed to help people who work on service design, interaction design, graphic design, content design and tech writing work to get feedback from colleagues across government and...
In this blog post, senior service designer Alex Lee documents the design decisions that helped a team deliver an emergency service in just 34 days.
...community Communities are fluid and always changing based on the members that come and go. Communities exist and flourish because of community members—people get involved in communities related to their...
At the Government Digital Service, designers work with multidisciplinary product teams. Reflecting on his years of experience, designer Chris Hill-Scott describes the 3 things teams need from him: making things visible, making real things, making things make sense.
GDS’s design team grew since moving to remote working in March. For the new designers, it meant having a different start. In this blog post, 5 of them share their experiences, what it was like and what was challenging.
...meeting, it’s still of value. We’ve also ensured that we have a support structure in place for safeguarding measures. We want members to feel comfortable in their groups but to...
There is a new community of practice for anyone working on services that collect, analyse, visualise and publish data and applying a user-centred lens to them. This blog post introduces the community and describes its purpose, code of conduct, and the areas it will focus on.
After being the first service designer at Stockport Council, Lisa Kowalewski reflects on her last 2.5 years in local government and shares 10 key learnings – applicable to many parts of the public sector.
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