In this blog post, senior service designer Alex Lee documents the design decisions that helped a team deliver an emergency service in just 34 days.
This blog post reflects on how the GDS user-centred design (UCD) communities worked together to advocate for UCD across government and deliver better public services.
At the Government Digital Service, designers work with multidisciplinary product teams. Reflecting on his years of experience, designer Chris Hill-Scott describes the 3 things teams need from him: making things visible, making real things, making things make sense.
GDS’s design team grew since moving to remote working in March. For the new designers, it meant having a different start. In this blog post, 5 of them share their experiences, what it was like and what was challenging.
Hundreds of designers in all parts of the UK government are longing for exchange while mostly working remotely. A recent design buddy group pilot brought over 170 of them together. In this blog post, the initiators share what they did and what’s next.
There is a new community of practice for anyone working on services that collect, analyse, visualise and publish data and applying a user-centred lens to them. This blog post introduces the community and describes its purpose, code of conduct, and the areas it will focus on.
After being the first service designer at Stockport Council, Lisa Kowalewski reflects on her last 2.5 years in local government and shares 10 key learnings – applicable to many parts of the public sector.
What should a portfolio look like when applying for a design role in government? Whatever your experience level, in this post you’ll find advice on how to shape a good portfolio, what is expected of you and why having and updating a portfolio is important.
The GOV.UK coronavirus page went from concept to publication in 4.5 days. Since going live, it has helped millions of people find important COVID-19 information. Read the blog post to find out how we designed gov.uk/coronavirus.
Designers in government have adapted to the new circumstances, altered their ways of working and adopted new tools. For this blog post, we reached out to various service designers from different government organisations to hear how they are working under the changed environment.