Rachel Malic, content designer at HMRC shares how to design to rebuild trust in using public services for people who have been affected by scams.
The ‘Introduction to service design’ has run as an agile service since 2018 – 35 times so far. The training evolves every time. We share how it works and why this matters.
At our career events, attendees often ask us what a day in the life of a designer looks like. In this blog post, 3 interaction designers in different career stages are telling.
To create government forms easily and quickly, we realised our platform needed to not only use the GOV.UK Design System for but go beyond it.
In this blog post, we give an overview of the design recruitment process and what to expect once you’ve applied for a job.
Read about the results from past GOV.UK Design System user experience surveys and complete the 2022 survey to tell us about your experience with the Design System.
...members sharing work on and discussing service standards, service assurance and end-to-end service design case studies. Community members from Argentina, Norway and the Netherlands—Pablo Fernandez Vallejo, Tone Dalen, Synniva Larsen,...
We found that careers events for underrepresented groups is one of the most effective ways to increase the diversity of our team. Here’s how to run one in 14 steps.
Many designers in government either began, or have had extensive careers, in the private sector before joining the Civil Service. In this blog post, they share some of the differences they observed.
Over 180 million Covid-19 rapid lateral flow tests have been offered to the public. Senior content designer Ben Clancy explains how they made the tests’ printed instructions easy to understand.
The Department for Education has contributed a new checkbox to the GOV.UK Design System that lets users explicitly tell us none of the other options apply.
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.