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Blog: Design in government

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Designing services for people who’ve lost trust online

Designing services for people who’ve lost trust online

Rachel Malic, content designer at HMRC shares how to design to rebuild trust in using public services for people who have been affected by scams.

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Steps to building a design culture

Posted by: Kara Kane – Head of Design for Test, Learn and Grow, Cabinet Office, Posted on: 20 March 2017 - Categories: Design
Graphic for the Cross-Government Design Meeting

...build design culture in their teams and departments. Things like show and tells, retrospectives, meetups and even team lunches and outings. Other practices include shared language and collective actions such...

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Some design tips for uploading things

Posted by: Harry Trimble, Posted on: 14 February 2017 - Categories: Design, Frontend

We've collected examples from around government of services that require users to upload something.

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Building an international group of government designers

Posted by: Louise Downe, Posted on: 2 February 2017 - Categories: Design, International
A map showing all the countries that have visited GDS

We're planning to set up an international government design group, bringing together practitioners to talk about our work, share best practice and discuss some of the common issues we face.

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We're hosting a public sector design student day

Posted by: Harry Trimble, Posted on: 9 January 2017 - Categories: Design
Designers at GDS

On 9 March, GDS will host a day for students interested in finding out more about design in the public sector.

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Advice for content designers working on services

Posted by: Melanie Cannon, Posted on: 4 January 2017 - Categories: Content Design, Service Design, Tried & tested
Someone using a laptop

Some content designers joining government haven't worked on services before. Here are some tips from Department of Work and Pensions lead content designer Melanie Cannon on what being a content designer on services entails and how to approach it.

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Looking at design systems across government

Posted by: Tim Paul, Posted on: 21 December 2016 - Categories: Design, Frontend

We held a show and tell in Leeds to look at the different design systems around government and to talk about how to move to a more collaborative way of working.

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We’ve updated the alpha and beta phase banners

Posted by: Ed Horsford, Posted on: 7 December 2016 - Categories: Design
What the alpha and beta banners on GOV.UK now look like

We recently updated the colours used by the alpha and beta phase banners on GOV.UK. The primary reason we made the change is for accessibility.

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We've updated the radios and checkboxes on GOV.UK

Posted by: Tim Paul, Posted on: 30 November 2016 - Categories: Design

Last week we updated the styles for radio buttons and checkboxes on GOV.UK. This post explains why we’ve done this. Our old radios and checkboxes looked like this: The new ones look like this: We’ve removed the grey boxes and …

Read more of We've updated the radios and checkboxes on GOV.UK - 66 comments

Removing the external link icon from GOV.UK

Posted by: Tim Paul, Posted on: 28 November 2016 - Categories: Design, Frontend
External link icon

We recently removed the external link icon from GOV.UK. That’s the icon that looks like this: Here it is on a page on GOV.UK: We’d assumed that there was a clear need for the external link icon, but in 4 …

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We've improved the accessibility of code examples

Posted by: Ed Horsford, Posted on: 8 November 2016 - Categories: Design
Screenshots of blocks of code before and after the new colour scheme has been applied.

Last week we carried out some work on the GOV.UK code syntax highlighting to make it more accessible. We updated the colours used in code examples on GOV.UK to make them more legible. The previous colours used a default colour scheme …

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We believe working in the open makes things better. This blog is for people designing all aspects of public services, from local to central government, to share their projects, ideas and concepts, or just to think out loud.

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