Rachel Malic, content designer at HMRC shares how to design to rebuild trust in using public services for people who have been affected by scams.
...of prototyping: paper prototyping, acting, or any other ways people come up with. Prototypes for different types of users The attendees showed interest in accessibility, so this time we will...
We’re looking for talented interaction designers to help us transform government services. You’ll get to design some of the most important services in the country and your work will be used by millions. We’re developing a platform for the rest of government, …
Earlier this year we ran a day for students interested in design in the public sector. This blog post looks at what we did and what the students thought about it.
We've been working to make GOV.UK easier for users to navigate. Alex Torrance talks about some of the design elements we're introducing as part of this.
We're building an autocomplete – we've started by building one for users to provide country and territory information. Here's why we're developing it and what we've done so far.
Chris Thomas, designer on the Cross-Government Service Data team, writes about some of the things he learned about designing during an alpha.
This is the third in our series of blog posts about new patterns looking at the 'tasks' or elements of a service. This post looks in detail at the task list pattern.
We're publishing new patterns looking at the ‘tasks’ or elements of a service. This blog post is about our new ‘check before you start' pattern.
We're publishing new patterns looking at the ‘tasks’ or elements of a service, rather than trying to create patterns for the service or license as a whole. This blog post is about our new ‘naming your service’ pattern.
Paul Smith, a frontend developer at DWP, writes about why it's so important to make our work open and how we can all help make this happen.
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