Martin Jordan worked as Head of Service Design at the Government Digital Service and UK Cabinet Office. He helped the government improve its services and increase service design capability. He was also the service owner for the GOV.UK Service Manual and Service Standard.
Now, Martin is working as Head of Design in the German government’s Digital Service. Follow Martin on Twitter.
The ‘Introduction to service design’ has run as an agile service since 2018 – 35 times so far. The training evolves every time. We share how it works and why this matters.
...members sharing work on and discussing service standards, service assurance and end-to-end service design case studies. Community members from Argentina, Norway and the Netherlands—Pablo Fernandez Vallejo, Tone Dalen, Synniva Larsen,...
Many designers in government either began, or have had extensive careers, in the private sector before joining the Civil Service. In this blog post, they share some of the differences they observed.
We reviewed the work of designers and design-minded professionals across the UK government and identified 5 main areas where they are addressing climate change.
In Cabinet Office, we are looking for designers to join us and work on services that matter and are genuinely user-centred.
What should a portfolio look like when applying for a design role in government? Whatever your experience level, in this post you’ll find advice on how to shape a good portfolio, what is expected of you and why having and updating a portfolio is important.
...both facilitators and participants. Running a blueprint mapping session Ignacia Orellana – Senior service designer, Government Digital Service (GDS) Recently, I prepared and facilitated a blueprinting session with the GOV.UK...
...deeper into the application of service patterns for local government services. Since then, the team has published a prototype of a pattern library for common service patterns across council services....
...Service, is going to examine how good interaction design can fail in the absence of good content design, Laura Young from GDS will speak about data-informed content and how data...
Recently, we wrote about how the International Design in Government community will get together for multiple events in the US and Europe in 2019. After running the first ever International...
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