Recapping the International Design in Government Community activities this year from a conference in Amsterdam to getting together in Berlin. And sharing what is planned for the community in 2026.
In November Stephen, Rebecca, Henry and I spent a day and a half with design students at Middlesex University. Why we got involved The Product Design course was having its ‘5 year revalidation’. This was a week-long discovery where the …
In a few of our recent research sessions, we saw users get to the end of the service and bookmark the confirmation page. We asked them why they did this - generally it was so they could return later and check …
Last week I went to Manchester for the last two sessions of Design Manchester festival. From the two sessions I attended (out of a whole week’s programme) it was clear that being agile and open with your design process produces …
We’re looking for talented service designers to work on services that matter across government. You won't just be designing the digital bit. Your job will be to fundamentally reimagine the way that public services work from the ground up. Working …
Before joining GDS three months ago, I was studying service design at the Royal College of Art and doing service design in the National Problem Gambling Clinic: the only NHS service for people affected by gambling addiction. Working at the …
On Wednesday we printed all the start pages on GOV.UK onto a big sheet of paper so we could get a better look at them. It turned out to be really useful, so I thought I’d write about why and how …
...has led the way in defining, in the open, what it means for government and the wider design industry. Her blog post 'Good services are verbs, bad services are nouns'...
Teams around government are starting to work on admin interfaces and internal systems. Here are some thoughts about the design of admin interfaces. First things first First things first – make it look like GOV.UK, use the design patterns, and …
GOV.UK Verify is the new way to prove who you are online, so you can use services on GOV.UK safely, and securely. It lets people safely sign in and use government services using a certified company.
In my last post I mentioned some of the core tools a graphic designer uses when designing government services. This post will go into more detail about typography – probably the most utilised of those tools. The typeface we use for …
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