How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.
On Wednesday we printed all the start pages on GOV.UK onto a big sheet of paper so we could get a better look at them. It turned out to be really useful, so I thought I’d write about why and how …
I'm leaving GDS this week so I wanted to let you know that Louise Downe will be leading the digital design community in GDS and across government. Many of you will know Louise already as for the last year and a half …
Teams around government are starting to work on admin interfaces and internal systems. Here are some thoughts about the design of admin interfaces. First things first First things first – make it look like GOV.UK, use the design patterns, and …
GOV.UK Verify is the new way to prove who you are online, so you can use services on GOV.UK safely, and securely. It lets people safely sign in and use government services using a certified company.
In my last post I mentioned some of the core tools a graphic designer uses when designing government services. This post will go into more detail about typography – probably the most utilised of those tools. The typeface we use for …
We used a new email confirmation pattern on petition.parliament.uk and it’s working well. On the old site, 19.4% of people never confirmed their email address. On the new site, that number is 12.1%. This improvement means 50,000 more people every …
GOV.UK frontend styles include loads of small, elegant details that make them worth including in your service – even if it looks nothing like GOV.UK. I even use them in my personal website.
I recently gave a graphic design workshop as part of a wider 3 day course given to cross-government designers. The designers on the course found it helpful so I have decided to write a series of blog posts based on …
If you’re designing a service and one of the design patterns in the Service Manual isn’t working, you can change it! Here’s how: Get your user research findings together Tell us about your findings on the Design Patterns Hackpad Make …
We’re updating our guidance on how to measure user satisfaction and completion rate. Right now, we measure completion and satisfaction using a Done page, hosted on GOV.UK. We’ve learned a lot through transforming 25 exemplar services and measuring their performance. …
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