Service designer at GDS
Earlier this year we ran a day for students interested in design in the public sector. This blog post looks at what we did and what the students thought about it.
This is the third in our series of blog posts about new patterns looking at the 'tasks' or elements of a service. This post looks in detail at the task list pattern.
We're publishing new patterns looking at the ‘tasks’ or elements of a service. This blog post is about our new ‘check before you start' pattern.
We're publishing new patterns looking at the ‘tasks’ or elements of a service, rather than trying to create patterns for the service or license as a whole. This blog post is about our new ‘naming your service’ pattern.
We've collected examples from around government of services that require users to upload something.
On 9 March, GDS will host a day for students interested in finding out more about design in the public sector.
We're planning a day for students interested in design and public services. We want to give students an idea of what designing public services is like. From central government services to local councils to the NHS. The reason is not recruitment. It’s just …
We recently hosted Design Ventura teacher training at our offices in London. What is Design Ventura? Design Ventura is a competition is run by school teachers, with the support of the Design Museum's education team and design industry volunteers. It challenges students …
We’ve talked lot about service patterns. Time to show one. This is a pattern we’re calling check before you start. The pattern is for users to check whether they can and should use a service. It could be used in services …
Charlotte Moore from Home Office said something really interesting at the cross government design meeting two weeks ago: "Aim for simple comprehension, not just plain English." She was talking together with Ed Horsford. They explained how they tested the Renew Passport service with users …
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