Blog Design in government

Creating clear instructions for all users

Posted by: Ben Clancy – Senior content designer, UK Health Security Agency, Posted on: 22 November 2021 - Categories: Content Design, Tried & tested

Over 180 million Covid-19 rapid lateral flow tests have been offered to the public. Senior content designer Ben Clancy explains how they made the tests’ printed instructions easy to understand.

Easy read is hard to get right

Posted by: John Newton – Content designer, UK Health Security Agency, Posted on: 11 October 2021 - Categories: Content Design, Tried & tested

Content designer John Newton explains how to develop, prototype and test easy read guidance for users with lower literacy levels and cognitive disabilities.