As we look to bring the spirit of the Service Standard to lower volume forms, we need volunteers to read some draft Service Manual guidance, try to follow the guidance, and give us feedback on both the guidance and any impact it had.
Designers are all inspired to support and encourage other people to achieve their career goals. The challenge can be in fitting this alongside your day job. Senior service designer Kay Dale gives 3 tips on how you can support them more effectively.
There is a new community of practice for anyone working on services that collect, analyse, visualise and publish data and applying a user-centred lens to them. This blog post introduces the community and describes its purpose, code of conduct, and the areas it will focus on.
After being the first service designer at Stockport Council, Lisa Kowalewski reflects on her last 2.5 years in local government and shares 10 key learnings – applicable to many parts of the public sector.
As part of the GDS design community’s efforts to improve the equity of the team, Ignacia and Leon share their research findings on inclusion and exclusion in the community.
As part of our ongoing Design in Government profile series, we hear from 3 designers of the Ministry of Justice Digital team about how they work, what they do, and what it means to them.
What should a portfolio look like when applying for a design role in government? Whatever your experience level, in this post you’ll find advice on how to shape a good portfolio, what is expected of you and why having and updating a portfolio is important.
The GOV.UK coronavirus page went from concept to publication in 4.5 days. Since going live, it has helped millions of people find important COVID-19 information. Read the blog post to find out how we designed gov.uk/coronavirus.
Designers in government have adapted to the new circumstances, altered their ways of working and adopted new tools. For this blog post, we reached out to various service designers from different government organisations to hear how they are working under the changed environment.
The GDS design team is not equitable enough. This means some people face more barriers than others in the workplace because of their characteristics or the groups they are a part of. We want to do better. In this blog post, we are sharing what we are doing to increase equity in the team.
The GDS design team aims to reflect the diversity of the society it serves. We conducted a demographics survey to see how well the design team represents the population of London before taking the next steps of improving the equity of the team.