Louise Downe is Director of Design for the UK government. She leads the design team at GDS and across government.
The Cross-Government Design Community exists to build the practice of design in government and to help designers work together and support each other. The community has grown significantly in size over the past few years. There are currently 1,176 people …
We're holding a Service Design in Government show and tell on 22 June which is open to everyone. Find out why we're doing it and what we'll be talking about.
GDS is running a series of events for the London Design Festival in September, including a Cross-Government Design Meetup at the Design Museum, which will be open to the public and free to attend.
We're planning to set up an international government design group, bringing together practitioners to talk about our work, share best practice and discuss some of the common issues we face.
This advert has now closed, but keep an eye out for future opportunities - we're always looking for great people to work with. The design team has grown hugely since we started - both in size and the scope of …
I don’t talk a lot about myself on this blog. For obvious reasons - the work of a head of design is done in the background. The work is more important than you are. However, this week I had the …
It’s easy to spot when a service isn’t working, it’s not always easy to spot why it isn’t working. That said, we’re gradually finding common issues which lead to problems in services across government. Many of them hinge on two …
We’ve already outlined a definition of what service design is, and why matters. In this post, I’ll sketch out some of the ways in which we identify whether or not a service is a good one. This is by no …
There’s a big demand for designers in government. In this post, I’ll explain a few of the ways we work and the different types of design we do in government. Over the years we’ve developed some ways of working that we …
We’re looking for talented service designers to work on services that matter across government. You won't just be designing the digital bit. Your job will be to fundamentally reimagine the way that public services work from the ground up. Working …
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