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Kay Dale - Senior Service Designer, GDS

A day in the life of a service designer at GDS

Posted by: , , , , and , Posted on: - Categories: Service Design
3 GDS team members looking at a journey map on the wall

In this blog post, 7 service designers on different teams at GDS give some examples of the kind of work they do to help people understand the role at GDS.

10 principles for service patterns

Posted by: and , Posted on: - Categories: Service Patterns
workshop participants around a table

Design patterns are reusable solutions for common problems. In government at the moment there are a number of interaction and content design patterns that are used by service teams across departments. For example, there are patterns for how addresses should …

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