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Content Design

How to land a job as a junior designer or researcher

Amina Omar - Service Designer, GDS, Claire Ben-Chorin - User Researcher, GDS, Gracie Hawkins - Junior Graphic Designer, GDS, Helen Wilkinson - Content Designer, GDS and Rose Westcott – Interaction Designer, GDS, 20 May 2022 - Content Design, Interaction Design, Service Design, User Research

If you’re considering a route into user-centred design in government but don’t know where to begin, our guide on how to land your first junior role will help.

Creating clear instructions for all users

Ben Clancy – Senior content designer, UK Health Security Agency, 22 November 2021 - Content Design, Tried & tested

Over 180 million Covid-19 rapid lateral flow tests have been offered to the public. Senior content designer Ben Clancy explains how they made the tests’ printed instructions easy to understand.

Easy read is hard to get right

John Newton – Content designer, UK Health Security Agency, 11 October 2021 - Content Design, Tried & tested

Content designer John Newton explains how to develop, prototype and test easy read guidance for users with lower literacy levels and cognitive disabilities.

Advice for content designers working on services

Melanie Cannon, 4 January 2017 - Content Design, Service Design, Tried & tested

Some content designers joining government haven't worked on services before. Here are some tips from Department of Work and Pensions lead content designer Melanie Cannon on what being a content designer on services entails and how to approach it.

Design in government

We believe working in the open makes things better. This blog is for people designing all aspects of public services, from local to central government, to share their projects, ideas and concepts, or just to think out loud.

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