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Sūryanāga Poyzer – former senior service designer, GDS & Homes England

Become a service designer in government: step by step

Posted by: , Posted on: - Categories: Community, Service Design
A person points with their finger at a hand-drawn map introducing service design in multiple steps with diagrams

Service design is a rapidly growing and much needed field in government. In this post, Sanjay Poyzer describes how he became a service designer and shares some steps you could take to become a service designer in government.

Service design: Isn’t it just UX with a different name?

Posted by: , Posted on: - Categories: Design, Service Design

Service design is getting more and more attention in government at the moment, but many people still don’t understand what it is. The most common question I hear – from people both inside and outside government – is: “Isn’t that …

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