Designer at GDS, working on www.gov.uk/performance
GOV.UK frontend styles include loads of small, elegant details that make them worth including in your service – even if it looks nothing like GOV.UK. I even use them in my personal website.
If you’re designing a service and one of the design patterns in the Service Manual isn’t working, you can change it! Here’s how: Get your user research findings together Tell us about your findings on the Design Patterns Hackpad Make …
We’re updating our guidance on how to measure user satisfaction and completion rate. Right now, we measure completion and satisfaction using a Done page, hosted on GOV.UK. We’ve learned a lot through transforming 25 exemplar services and measuring their performance. …
I'm working on the performance platform. We're showing data about how government services are doing, to help people who work on government services to improve them. I've been working on a new module to show how long you might have …
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