Do users return to your service after finishing?
![Confirmation page of a GOV.UK service](https://designnotes.blog.gov.uk/wp-content/uploads/sites/53/2015/12/Completion-page-620x413.jpg)
In a few of our recent research sessions, we saw users get to the end of the service and bookmark the confirmation page. We asked them why they did this - generally it was so they could return later and check …