Ben Terrett

I'm Director of Design at GDS. Leading a team of multi-disciplinary designers behind GOV.UK, the 25 exemplars and co-ordinating digital design teams across government. Making stuff simpler, clearer and faster.

Service design in Swansea

I'm in Swansea today, going to observe some user research. Amy, Lou, Kush and others have been working in Swansea with DVLA on a service design project. In this picture Amy is making a few changes to the prototype. Out of shot …